FAQ
Frequently asked questions
Plain answers to common questions. Call (305) 424-4200 for anything else.
Is this an emergency service?
No. If you are in crisis, call or text 988 (for Spanish, press 2). For emergencies, call 911 or go to the nearest emergency room.
How do I make an appointment?
Call (305) 424-4200 or send a request with our form. We contact you to find a time.
Do you speak Spanish?
Yes, we speak Spanish. You can call, request an appointment and receive care in Spanish or English, whichever you prefer.
Do you take my insurance?
Please call us at (305) 424-4200 and we’ll go over insurance and payment options with you before your first visit.
Do you offer telehealth?
Yes, telehealth visits are available. When you call, we’ll let you know which visits can be done by video.
What should I bring to my first visit?
A photo ID, your insurance card if you have one, and a list of the medications you take. We’ll confirm anything else when we schedule your visit.
Do you see children and teens?
Yes. We see children, teens, adults and seniors.
Is my information private?
Yes. We follow HIPAA privacy rules for all patient information. Our form only asks how to reach you, so please don’t include medical details.
Schedule your first visit
A member of our team is happy to answer your questions, in English or Spanish.
Hablamos español
Call us: (305) 424-4200